Introduction of Our Services

For over 8 years , opikes has assisted more than 2,800 clients in managing their supply chain . Our services have helped them achieve higher purchasing efficiency , stricter quality control , and better order safeguarding .

For supporting different people’s needs in China importing business , we offered 4 plans to meet all your needs .

You can first start with Free Services to start sourcing products , then choose the Pro Plan that we help you handle all things from manufacturing to shipping . If you have your suppliers but need us for quality inspection and shipping , choose Basic Plan .

If you have a high requirement for photography , packaging design , full inspection , you can learn more about Extra Services .

Free Services ( 80% of clients start with this )

Free Services

Want to import from China but don’t know how to start? Want to get a competitive price but don’t know which factory is reliable? Don’t worry; our Free Plan will help you out.

Firstly you need to submit an inquiry, telling us what products you want or how we can help you. Then we will assign you an agent to providing you the following services for free.

( 1 ) Product Sourcing , cost evaluation : Your agent will help you search as many suppliers in China and get you the most competitive price according to your product requirements . He can also help you evaluate the total cost for mass production , shipping , and customs duty to your country .

( 2 ) Product Sample , Customization : Your agent helps you collect product samples from different suppliers ( could be your suppliers ) , check the quality , and ship them to you in one box ; thus , you can save a lot of shipping fees . He can also help you customize samples with your logos , requirements , making them look the same as your bulk order .

( 3 ) Consulting on Import , Export , Compliance : We offer free consulting for any pieces of knowledge related to import , export , compliances , certifications , etc .

( 4 ) Service Fee : $ 0 All costs are included in the unit price of the product .

Pro Plan

After the Free Plan , you probably get competitive product prices from our suppliers . We will help you find the most suitable supplier in China, obtain quotations, and provide manufacturing solutions from the supplier, all free of charge.

After you are satisfied with the price and sample, you can place your order, and we will handle mass production, quality inspection, and door-to-door logistics.

opikes ensures product quality and provides free replacement or compensation to you if any quality issues should arise.

( 01 ) Production Follow-up : Sourcing suppliers for a product takes a few hours , but following up production will usually last 10 – 60 days . Our agent helps you coordinate with factories all the time to ensure products are made according to your requirements . This is the best value of the Pro Plan because we help you save huge time .

( 02 ) Customize packaging , private label solutions : For people who want to make own-brand products , your agent will assist you in making all kinds of packaging , even purchasing quantity is small . You will always get competitive packaging prices , as we have many packaging suppliers cooperated for a long time .

( 03 ) Free Photography : We can offer 5 white background photos of each product for free , thus you can upload to Amazon or other E-commerce platforms directly . We help you save $100 by doing this when compared with asking a Fiverr freelancer to do it . 

( Note : Lifestyle photography needs extra cost . 5 free photos are only for ordering at least $1,000 each product . For ordering $500~$1,000 for each product , only 3 photos are free . Extra white background photos charge $ 9 each )

( 04 ) General Quality Inspection :  This inspection service is free for people who use our Pro or Basic Plan . We open 20-30 % numbers of cartons and randomly inspect numbers in each carton . If there are defective products found , your agent will help negotiate with suppliers to fix the problem on your behalf . Or we can also hire workers to repair defects in our warehouse before shipping out of China . 

By charging a 5% service fee , we can do unlimited inspection times until the defect issue is solved . Comparably , if you hire 3rd party inspection companies by yourself , they usually charge $200-$300/person/day , and they can only report problems without helping you fix them . They typically inspect minimal numbers of products of each batch unless you hire more inspectors .

( 05 ) Free Warehouse : Our warehouse in China can be 2 months free of use . You can take time to send more products to us , and we help you collect all products , consolidate them into one shipment for your cost . We will charge a $10/CBM/month warehousing fee from the 3rd month .

Tips : As our warehouse in China is 2 months for free , you can take time to consolidate more products into one shipment to get a lower service rate and low shipping cost as well .

( 06 ) Arranging shipment : we help you ship your products from China to your address in any country or Amazon warehouse , other e-commerce warehouses ( including e-commerce platforms receiving warehouses in China ) , and handle all import and export processes . Whether it’s courier service , Asia-Europe Central Europe railroad transportation , sea freight or air freight , you can always get a competitive freight quote from us .

Pro Plan ( 90% clients choose this , instead of Basic Plan )

( 03 ) Free Warehouse : Our warehouse in China can be 1 month free of use . You can take time to send more products to us , and we help you collect all products , consolidate them into one shipment to save your cost . We will charge a $10/CBM/month warehousing fee from the 2nd month .

( 04 ) Arranging shipment : we help you ship your products from China to your address in any country or Amazon warehouse , other e-commerce warehouses ( including e-commerce platforms receiving warehouses in China ) , and handle all import and export processes . Whether it’s courier service , Asia-Europe Central Europe railroad transportation , sea freight or air freight , you can always get a competitive freight quote from us .

( 05 ) Service Fee : 5% of the product value , with a minimum fee of $100.

Basic Plan

If you decide to use your own suppliers in China, we can collaborate with them to ensure the products are manufactured according to your requirements.

Once your suppliers send the cargo to our warehouse , We will help you inspect the quality and arrange shipment to your country or Amazon fulfillment centers , other e-commerce warehouses ( including e-commerce platforms’ receiving warehouses in China ) , our basic plan is perfect for you .

( 01 ) General Quality Inspection : We open 20-30% of cartons and randomly inspect numbers in each carton . If there are defective products found , your agent will help negotiate with suppliers to fix the problem on your behalf . Or we can also hire workers to repair defects in our warehouse before shipping out of China .

By charging a 5% service fee, we can do unlimited inspection times until the defect issue is solved. Comparably, if you hire 3rd party inspection companies by yourself , they usually charge $200-$300/person/day, and they can only report problems without helping you fix them .They typically inspect a very little number of products of each batch unless you hire more inspectors.

( 02 ) Product Shipping : We help you get a very competitive shipping price for most shipping methods , whether courier , sea freight , air freight , or train . We can help ship your products to your address or 3rd party fulfillment centers and handle importing and custom processes .

Basic Plan ( If you have your suppliers but need QC and shipping )

Pro Plan vs Basic Plan

 Pro Plan Basic Plan
Product supplier Our suppliers Your suppliers
Service fee $0 5%
Order follow-up
Quality inspection AQL 2.5 AQL 2.5
Quality guarantee ×
Free warehousing 2 months 1 month
Photo Coupon $9/product ×

Extra Services ( Quoted case by case )

While our Professional Plan and Basic Plan services meet most people’s needs , we can still provide many additional services to make your China import experience even more convenient . All additional services below will be quoted on a case-by-case basis .

1 by 1 product inspection :  Our workers can help you inspect every product according to your requirement , and we only charge $5/hour . Using this service , we help you reduce the defect rate to 0 , which means you won’t get any bad reviews from customers . Strongly recommend Amazon sellers .

Travel to the factory for inspection : For general review included in the Pro and Basic plan , we inspect our warehouse . If you want us to travel to the factory for inspection , you only need to pay the traveling cost . As this cost is quoted case by case , you can inquire about your agent for details . You probably get a big discount or even free .

Any labor work : Our workers can help you do all of the labor ( $5/hour ) like packing products , bundling products , putting FNSKU stickers , etc. 

Warehouse in China : After the free warehouse period , we will charge a $10/CBM/month warehouse fee . 

Graphic Design for packaging , label , etc : Our company has in-house graphic designers to help you design all kinds of packaging boxes , labels . It’s more cost-effective and efficient than you finding a designer on Fiverr . Learn more of our design works and charges .

Lifestyle Photography : If free photos in the Pro plan are not enough , our designers can help you make lifestyle photos by applying low-cost solutions . The price starts at $50.  Learn more of our photograph works and charges .

How to Use Our Service

Step 1 : Submit an inquiry , and our customer support team will match you with a professional agent .

Step 2 : Get a free quotation from opikes and compare it with any existing quotes from your own supplier .

Step 3 : We integrate all supplier resources , send you samples , and provide follow-up on production progress .

Step 4 : We conduct thorough quality inspections of your products at our warehouses and arrange shipments .

Frequently Asked Questions

With Pro Plan , you purchase directly from opikes’s supplier network , and opikes guarantees product quality and compensates you in case of any quality issues .

With Basic Plan , you use your own supplier resources , and opikes negotiates with your supplier to resolve any quality issues , but the final loss is borne by you or your supplier .

Yes , you can . If you have multiple products to source , you can create a Basic Plan order for those you buy from your own suppliers and a Pro Plan order for those you buy from opikes’s suppliers .

For the Basic Plan , the service fee is 5% of the product value . If the total service fee is less than $100 , we will still charge a minimum service fee of $100 .

For both the Basic and Pro Plans , you can place a single order for multiple products if the average purchasing amount for each product is above $500 . We will impose a handling fee of $25 per product for products that do not meet the $500 standard . Packaging and accessories will not be charged .

For example , you can purchase 1 to 6 different products without paying extra fees in a $3200 order . However , we will charge a handling fee for the 7th or more products in the same order .

We can’t disclose the supplier details under most circumstances . However , we are more than willing to assist our clients to conduct on-site factory inspections .

By default , we provide free quality inspections according to AQL 2.5 standards , regardless of whether the cargo has been reworked by factories due to previous quality issues .

We can also offer inspections at a higher ratio or on a one-by-one basis , but this service is charged separately and quoted accordingly .

Starting at $3 per photo . Inquire with us on a case-by-case basis .

The Newest & Hottest Products Last Month

Get your product ideas and inspirations from opikes’s monthly reports .

We summarize the most popular trends from 1,000+ orders by our clients monthly , to help you find your winning product .